Departure of a collaborator - Information to communicate to us
The departure of an employee requires careful management to ensure security, operational continuity, and proper deactivation of access.
At Novanexys, we support you to ensure that everything goes smoothly and securely, without interruption to your organization.
To ensure a clean and complete closure, please provide us with the following information.
📋 1. General information about the collaborator
To proceed with the deactivation of the account and arrange for the return of the equipment:
- Name
- First Name
- Professional Email Address
- Contract End Date or Last Working Day
- Professional Phone Number to Deactivate (if applicable)
🔐 2. Access Management
To secure your environment, we need to know:
- The exact date when access should be disabled
- If an email forwarding should be activated (to a manager, a supervisor…)
- If an automatic response should be set up
- The files or data to be transferred (OneDrive, SharePoint, team folders)
- If certain data should be retained, archived, or deleted
💻 3. Material to recover
Thank you for providing us with the list of IT equipment in the possession of the employee, unless the inventory is managed by Novanexys as part of your contract. In that case, no information is necessary: we already have the list of assigned equipment and will proceed directly with the required actions.
Please also let us know if:
- The equipment will be returned to your office,
- or returned directly to Novanexys if you are under the corresponding contract.
🌐 4. Telephony, badges, and other services
According to your organization:
- Deactivation of the professional phone number
- Deactivation of the access badge
- Etc.
🗂️ 5. Archiving and data preservation
Let us know:
- if data needs to be archived,
- if certain documents need to be transferred to a manager,
- if a access report needs to be prepared for internal audit or compliance.
🤝 Novanexys supports you
Upon receipt of the information, we:
- let's deactivate access to the tools,
- ensure account security,
- redirect emails if necessary,
- retrieve or prepare the equipment,
- transfer relevant data to the concerned individuals,
- we confirm the complete closure of the file.
📞 Need to declare a departure?
Contact us directly:
📧 support@novanexys.com
📞 +32 10 39 74 34